ABOUT THE LUNCHEON: GETTING COMFORTABLE WITH SHARING IMPORTANT OBSERVATIONS AT WORK AND IN LIFE | NOVEMBER 10, 2017 11:30AM-1:00PM

with Mark D. Cannon

Though it has long been known that feedback is important for growth and development, feedback generally continues to be difficult to give and receive. This session combines the best of what we know about feedback from research with the most innovative and valuable practices for feedback giving and receiving in coaching and in management.  We will focus on applications in direct communication and managing progress and accountability.  In particular, you will grow your ability to:

• Identify blind spots in how you practice direct communication and managing progress and accountability 

• Use direct communication in a way that maximizes learning and minimizes defensiveness

• Understand assets and liabilities of the brain in formulating and responding to feedback 

• Implement best practices for accountability teams

• Establish and practice ongoing development in feedback giving 

ABOUT THE SPEAKER

Mark Cannon is an Associate Professor of Leadership, Policy and Organizations and of Human and Organizational Development at Vanderbilt University.  Before joining Vanderbilt, he attended Harvard Business School and earned a Ph.D. in Organizational Behavior from Harvard in 1998. 

He teaches graduate courses in: Executive Coaching, Consultation, Organizational Theory and Behavior, Work Team Management, Strategic Human Resource Management, and Learning Organizations.  His executive education at Vanderbilt’s Graduate Owen School of Management focuses on coaching skills, leadership coaching, customer service, managing conflict, delivering feedback, and building skills needed to navigate stressful conversations.  He has taught in Columbia University’s Executive Education “Transition to Management” program which focuses on the skills individuals need to learn when they take on managerial responsibilities.  He has also taught in George Washington University’s Coaching Certification Program. 

He studies conflict and other barriers to learning in organizations.  His publications include “Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Innovate and Improve” in Long Range Planning, and “Actionable Feedback: Unlocking the Power of Learning and Performance Improvement” in the Academy of Management Executive.  He has also published on Transition Coaching for leaders in entering new positions.  He is co-author of the textbook, Effective Groups, and is co-editor of Dartmouth Publishing Company’s Organizational Psychology (volumes 1-3).

EARN 1 Core Competency CCEU

ICFTN will issue a refund for those pre-registered for events/meetings if they inform us up to 5 business days prior to the event. We will not issue credits on luncheons or workshops if you are unable to attend.

PLEASE NOTE THE LOCATION OF THIS LUNCHEON IS THE VANDERBILT UNIVERSITY CLUB.